To place an order for Crewed & Super Yachts go here

To place an order for Bareboat Yachts you first need to register at Balaskas.shop if you are a new customer, or simply log in if you are already registered. Once logged in, you can add the products of your choice to your basket and select your preferred delivery date and time.

If you wish to amend an order that you have already sent, please email us at info@balaskas.shop or call us on +30 210 9830268, and we will be happy to assist.

If you need to modify your delivery details, simply send an email to info@balaskas.shop, or contact us directly at +30 210 9830268.

We accept debit, credit, and prepaid cards (Visa/Mastercard). You can pay securely online during the checkout process or opt to pay upon delivery.

We offer free delivery between 8am and 9pm. For deliveries after 9pm, there is a charge of

€30.

You can place your order online 24 hours a day, 7 days a week, including weekends.

We deliver orders every day from 8am to 9pm at no additional charge. For deliveries after 9pm a €30 fee applies.

We currently deliver only to marinas located in the Attica region. Unfortunately, we do not offer overseas deliveries at this time.

Yes, we do offer same-day delivery. However, please allow at least 4 hours for us to prepare your order.

Your order will be delivered via our modern fleet, which includes more than 40 minivans and refrigerated trucks to ensure every product’s utmost freshness and quality.

Once logged in over our e-shop, you can visit your account page and easily edit your personal information, such as your address or phone number.

If you have forgotten your e-shop account password, simply click on “Forgot my password” on the login page and follow the provided instructions. You will regain access to your account shortly.

Your favourite products will remain saved as long as they are added while you are logged in as a registered user.

Yes, you can view all your e-shop previous orders by accessing your account at any time.

Certainly! Upon request, we can email you any of your invoices.

All your invoices are stored in your account and can be accessed or reprinted whenever necessary.

At Balaskas, we prioritise product quality. However, if you are not completely satisfied with an item, please contact us at +30 210 9830268, and we will promptly arrange a replacement.

Our customer support team can be reached at +30 210 9830268 between 8am and 9pm.

You can submit a complaint by filling out our contact form or by sending an email to info@balaskas.shop. Alternatively, you can call us on +30 210 9830268.

We take great care in maintaining the highest standards of quality. All our suppliers adhere to strict criteria, and we thoroughly inspect every product upon receipt. Additionally, we store all items in temperature-controlled facilities to preserve their freshness and safety.

Balaskas Super Markets – Yacht Provisioning collaborates with all the leading multinational companies, as well as numerous Greek and international suppliers, ensuring a diverse and high-quality selection of products.

As per Greek law 4496/2017, based on the European directive 2015/720EU, plastic bags are subject to a €0.09 charge from January 1st 2018. This directive aims to reduce plastic waste and applies to supermarkets and similar retail establishments.